GOB services - an overview

Here we have made a short summary of all GOB's services. In doing so we have concentrated on four interesting services, which are made available to our maintenance customers for free:

IT project management

Every time a new project is introduced it is a sensitive occasion for all those participating. For this reason  GOB's IT project management means significantly more than just an exchange of status reports. Even before you have decided to use GOB as your support partner, we will have established in analysis discussions, the precise requirements you place on new software solutions. When starting a project we first establish responsibilities and communication rules, which we then attend to using the support of portals. Frequent consultation talks in small and large groups supports a successful project implementation.

GOB customer and service portal

GOB's customer and service portals are an exclusive service for our customers. We use the customer portal, for example, to inform about events, provide current product information and as a platform for communications during projects. Using the service portal, we coordinate service requests and inform about the processing status.

GOB training centre

So that your employees are optimally prepared for using the new software, frequent training takes place in different subjects at our training centre in Krefeld. As trainer we use qualified, specialist personnel, who have been trained for this job. If a project situation requires it, training can if you want, be carried out on-site at your company.

GOB events

Information events  regarding various subjects are held for our customers on a regular basis. These concern, for example, new functions in line-of-business applications, logistic priority subjects or information about master release change and much more. The GOB Technology Forum, with over 100 participants is the largest customer event. It takes place annually.