Skip to main content
Gebäude der GOB in der Innenansicht

Privacy policy

Privacy policy for our website

The following information is intended to provide you with a quick and simple overview of what data we collect and process from you in connection with the use of our website. You will find the detailed presentation in our privacy policy as well as in the document about your additional objection options (cookie and opt-out notices).

You can change your cookie consent here at any time.

1. Who is responsible for data protection?

GOB.SOFTWARE & SYSTEME GmbH & Co. KG, Europark Fichtenhain A 5, 47807 Krefeld, represented by the managing directors Tim Bellen and Robert Küpper, phone number +49 2151 349-0, e-mail datenschutz@gob.de (datenschutz[at]gob[dot]de).

2. How can you reach our data protection officer?

GOB Software & Systeme GmbH
Data protection officer
Europark Fichtenhain A 5
47807 Krefeld
Germany
e-mail: datenschutz@gob.de (datenschutz[at]gob[dot]de).

3. What data do we process via our website and for what purpose?

AreaWhat data do we process?For what purpose?On what legal basis?
Calling the websiteIP address, cookie identifier (cookies)Ensuring the connection of the websites as well as ensuring a comfortable use of our website by the users; evaluation of system security and stability as well as for administrative purposes. For details about the cookies used on the website, the specific purpose that each cookie serves, and a description of how you can delete these cookies, please refer to the cookie and opt-out notices.Art. 6 para. 1 f) DS-GVO
Calling the websiteIP address, cookie identifier (cookies)Evaluation of user behavior with the help of Tracking-Tools, and to be able to adapt the online offer to the interests of the visitors. For details about the cookies (and plugins) used in this context, the specific processing purpose and a description of how you can delete these cookies and plugins, please Cookie and opt-out notices.Art. 6 para. 1 f) DS-GVO
Calling the websiteIP address, cookie identifier (cookies)Evaluation of user behavior with the help of Tracking-Tools, and to be able to adapt the online offer to the interests of the visitors. For details about the cookies (and plugins) used in this context, the specific processing purpose and a description of how you can delete these cookies and plugins, please Cookie and opt-out notices.Art. 6 para. 1 f) DS-GVO
Contact formFirst and last name, e-mail, messageProvision of the contact form itself as well as enabling interested parties to contact us; communication with you and processing your request. Further processing does not take place.Art. 6 para. 1 a), b) DS-GVO
ApplicationSalutation, first and last name, e-mail, application documentsProviding an online application tool; assessing professional suitability and contacting applicants; if the applicant is hired, the data is stored in the personnel file.§ 26 BDSG
Customer portalUsername, passwordProvision of a ticket system for handling questions and support cases. The contact details are stored for communication with the sender. In addition, the system provides information, documents and videos for the use of the services we offer.Art. 6 para. 1 a), b) DS-GVO
Remote maintenanceTeamViewer ID, IP addressUse of the remote maintenance tool to remotely access your computer after prior approval for the purpose of individual supportArt. 6 para. 1 a) DS-GVO

4. Do we share data and if so, with whom?

AreaWhat data do we share?Recipients and purpose of the data transfer
Calling the websiteIP address, cookie identifierTracking-Tools: Provider of the tracking tools for the purpose of user analysis and preparation of the data for us. Provider details and information on how to prevent the evaluation and analysis can be found in the Privacy policy sowie den Cookie and opt-out notices. 
Calling the websiteIP address, cookie identifierAdvertising Tracking Tools: Provider of the advertising tool for the purpose of user analysis and advertising. Provider details and objection options can be found in the Privacy policy as well as the Cookie and opt-out notices. 
Application Human Resources. Internal only.
Remote maintenanceTeamViewer ID, IP addressRemote maintenance tool TeamViewer. Provider details and more information can be found in the Privacy policy.

5. Do we transfer data to so-called third countries?

AreaWhat data is affected?Third country transfer
Calling the websiteIP address, cookie identifierTracking-Tools: Yes. Details and information to which countries this data is transferred can be found in the Privacy policy as well as the Cookie and opt-out notices. 
Aufruf der WebsiteIP address, cookie identifierAdvertising tracking tools: Yes. Details and information to which countries this data is transferred can be found in the Privacy policy as well as the Cookie and opt-out notices.  

6. How long will this data be stored or when will it be deleted?

AreaWhich data is affectedStorage period and/or deletion of the data
Calling the websiteIP address, cookie identifier (cookies)For details about the storage period of cookies related to the creation of our log files, the use of our tracking tools, as well as a description of how you can delete these cookies early, please refer to the Cookie and opt-out notices.
Contact formFirst and last name, e-mail, messageFor the duration of the communication with you, but no longer than one (1) year after the last contact took place or until we are requested by you to delete it.
ApplicationSalutation, first and last name, e-mail, application documentsFor the duration of the application process or employment with us, but in the event of a rejection for no longer than six (6) months after notification of a negative decision.
Customer portalUsername, passwordFor the duration of the communication/service, for a maximum of ten (10) years if an invoice has arisen from the service.
Remote maintenanceTeamViewer ID, IP addressThe storage only takes place for the duration of the remote maintenance.

7. Is there an obligation to provide the personal data?

The provision of personal data is neither legally nor contractually required. However, some areas of the website cannot be used or can only be used to a limited extent without the processing of the data. In addition, communication with you or an evaluation of the application documents is not possible without the processing of the aforementioned data. You can find further details on this in our privacy policy.

8. Does profiling take place on our website?

Yes. For the purpose of analyzing user behavior or search queries, the tracking tools we use create a (pseudonymous) user profile. For more details on how these tracking tools work and information on how you can delete associated cookies (and/or plugins) and prevent tracking (profiling), please see the cookie and opt-out notices and our privacy policy.

9. What rights do you have in connection with the processing of this data?

You have the right to request confirmation at any time as to whether we process personal data and the right to information about this personal data. In addition, you have the right to rectification, erasure and restriction of data processing, as well as the right to object to the processing of personal data at any time, or to withdraw consent to data processing at any time, or to request data transfer. In addition, you have the right to complain to a supervisory authority in the event of data protection violations.

Information about the possibilities to object to data processing

Here you can find out which tools we use on our website (web tracking, advertising, cookies, plugins, beacons, pixels, tags and scripts, etc.), how they work and how you can object to the processing of your personal data in detail or delete the personal data collected in the process. You can find further information in our privacy policy.

General information about cookies

A cookie is a small file that is stored in the browser of the end device when the website is called up. With the help of cookies, for example, the respective end device can be identified or the complete and correct display of our website can be guaranteed. Cookies also help to provide the services integrated on the website, to personalize content and to customize and analyze advertisements.

What are the cookies?

Depending on their function and purpose, cookies can be divided into five categories: Essential Cookies, Performance Cookies, Functional Cookies and Cookies for Marketing Purposes. Please note that not all of the cookies listed here may be used if you access our website with a mobile device.

Cookies that are absolutely necessary (essential cookies)

These are cookies that are needed so that you can navigate our websites and operate the basic functions of the website.

Performance Cookies

Performance cookies are used to improve the usability of a website and thus the user experience. Performance cookies collect information about how our websites are used, e.g. internet browser and operating system used; domain name of the website you came from, number of visits, average time spent and pages viewed.

Functional cookies

Functional cookies allow a website to store information that has already been provided (such as username, login, language selection, or where you are located) and thus provide the user with improved, more personalized functionality.

Analytics cookies

With these cookies, we can determine how our website is used and, for example, on the basis of which preferences and search terms are called up.

Cookies for marketing purposes

Marketing cookies are used to provide more targeted content that is relevant to the user and adapted to their interests. They are also used to measure and control the effectiveness of advertising campaigns. They register whether or not one has visited a website, as well as what content has been used. This information may be shared with third parties, such as advertisers, as appropriate. These cookies are often linked to third-party site functionalities.

Delete cookies and do-not-track setting

You can delete individual cookies or the entire cookie inventory via your browser settings. In addition, you can obtain information and instructions on how to delete these cookies or block their storage in advance depending on the provider of your browser at the following links:

Mozilla Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Internet Explorer: https://support.microsoft.com/en-gb/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d 

Google Chrome: https://support.google.com/accounts/answer/61416?hl=en&sjid=16607416157133271877-EU

Opera: https://www.opera.com/help 

Safari: https://support.apple.com/en-gb/HT201265

You can also individually manage the cookies of many companies and functions that are used for advertising. To do this, use the corresponding user tools, available at https://optout.aboutads.info/​​​​​​​​​​​​​ or https://www.youronlinechoices.com/uk/your-ad-choices.

Most browsers also offer a do-not-track feature that allows you to indicate that you do not want to be "tracked" by websites. When this feature is enabled, the browser tells ad networks, websites, and applications that you do not want to be tracked for behavioral advertising and the like. For information and instructions on how to edit this feature, see the links below, depending on your browser provider:

Mozilla Firefox: https://support.mozilla.org/en-US/kb/how-do-i-turn-do-not-track-feature

Internet Explorer: https://support.microsoft.com/en-gb/windows/use-do-not-track-in-internet-explorer-11-ad61fa73-d533-ce96-3f64-2aa3a332e792

Google Chrome: https://support.google.com/chrome/answer/2790761?co=GENIE.Platform%3DDesktop&hl=en-GB&sjid=16607416157133271877-EU

Opera: https://help.opera.com/en/latest/security-and-privacy/

Safari: https://support.apple.com/en-gb/HT201265​​​​​​​

Additionally, you can prevent loading of so-called scripts by default. NoScript allows JavaScript, Java, and other plugin) to run only on trusted domains of your choice. For information and instructions on how to edit this feature, contact your browser vendor (for Mozilla Firefox, for example: https://addons.mozilla.org/de/firefox/addon/noscript/​​​​​​​).

Notices and opt-out options: Tracking Tools

Below you will find information on how you can prevent the use of the tracking technologies we use with the purpose of web analysis and thus object to the data processing:
 

Explanation of the tool, how it works and privacy noticePossibility to object to the data processing (opt-out)

Google Analytics

Google Analytics is an analysis tool of Google Inc.,1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (Google). With the help of Google Analytics, websites can be analyzed in terms of where users come from and how they behave on the website. On our behalf, Google will use cookies to evaluate the use of our website and compile reports on website activity for us. However, we use Google Analytics with the so-called extension "AnomizeIP", where your IP address is first shortened when you call up our website. This means that it is no longer possible to refer to a person.

We have a Contract on order processing based on  EU standard contractual clauses  completed.

You can find more information about the tool, the purpose of the processing and the provider's privacy policy at the following links:

https://policies.google.com/privacy?hl=en
https://policies.google.com/?hl=en-GB
https://marketingplatform.google.com/about/
https://support.google.com/analytics/answer/6004245?hl=en
https://marketingplatform.google.com/about/analytics/terms/de/
Privacy Shield Certification

You can prevent the storage of cookies used with this tool by setting your browser accordingly, by deactivating the execution of Java Script in your browser or by installing a tool such as 'NoScript' (see above).

You can also prevent the processing of the data generated by the cookies and related to your use of the website (including your IP address) by downloading and installing the browser plug-in available at the following link: 

https://tools.google.com/dlpage/gaoptout?hl=en-GB

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data during future visits to this website: 

Deactivate Google Analytics

Google Tag Manager

For the collection and evaluation of visitor flows with Google Analytics, the tracking code ("tag") is integrated on our website via the Google Tag Manager. However, we use Google Analytics with the so-called extension "AnomizeIP", in which your IP address is first shortened when you call up our website. This means that it is no longer possible to refer to a person. We have entered into an agreement with Google and completed a Contract on order processing on the basis of the so-called   EU-Standardvertragsklauseln .

You can find more information about the tool, the purpose of the processing and the provider's privacy policy at the following links:

https://policies.google.com/privacy?hl=en-GB
https://policies.google.com/?hl=en-GB
https://marketingplatform.google.com/intl/en_uk/about/
https://support.google.com/analytics/answer/6004245?hl=en
https://marketingplatform.google.com/about/analytics/terms/de/
Privacy Shield Certification

You can prevent the storage of cookies used with this tool by setting your browser accordingly, by deactivating the execution of Java Script in your browser or by installing a tool such as 'NoScript' (see above).

You can also prevent the processing of the data generated by the cookies and related to your use of the website (including your IP address) by downloading and installing the browser plug-in available at the following link: 

https://tools.google.com/dlpage/gaoptout?hl=en-GB

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data during future visits to this website: 

Deactivate Google Analytics

Google Analytics Audiences  (GA Audience)

Our website also uses GA Audience, a service of the company Google. GA Audience also uses cookies that allow analysis of the use of the corresponding end devices. Google Audience accesses the cookies created during the use of Google Adwords and Google Analytics. This makes it possible to categorize the results of the user analysis or a Google AdWords campaign. Depending on the category and corresponding user and search behavior, appropriate advertisements can be displayed that are likely to belong to the selected categories.

You can find more information about the tool, the purpose of the processing and the provider's privacy policy at the following links:

https://policies.google.com/privacy?hl=en-GB
https://policies.google.com/?hl=en-GB
https://support.google.com/google-ads/answer/2497941?hl=en-GB
Privacy Shield Certification

You can prevent the storage of cookies used with this tool by setting your browser accordingly, by deactivating the execution of Java Script in your browser or by installing a tool such as 'NoScript' (see above).

You can also prevent the processing of the data generated by the cookies and related to your use of the website (including your IP address) by downloading and installing the browser plug-in available at the following link: 

https://tools.google.com/dlpage/gaoptout?hl=en-GB  

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data during future visits to this website: 

Deactivate Google Analytics

Mouseflow

Mouseflow is a web analytics tool from Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark, which can be used to analyze user behavior on a website and make appropriate optimizations for visitors.

With the help of the analysis, a log of mouse movements, mouse clicks and keyboard interaction is created with the purpose of randomly reproducing individual visits to this website as so-called session replays as well as evaluating them in the form of so-called heat maps and deriving potential improvements for this website from them.

You can find more information about the tool, the purpose of the processing and the provider's privacy policy at the following links:

https://mouseflow.com/legal/company/privacy-policy/
https://mouseflow.de/gdpr/
https://mouseflow.com/opt-out/
https://mouseflow.com/legal/company/privacy-framework/
Privacy Shield Certification

You can prevent the storage of cookies used with this tool by setting your browser accordingly, by deactivating the execution of Java Script in your browser or by installing a tool such as 'NoScript' (see above).

You can also prevent the processing of the data generated by the cookies and related to your use of the website (including your IP address) by using the opt-out available at the following link:

https://mouseflow.com/opt-out/

LinkedIn Analytics

Our website uses the analysis tool "LinkedIn Analytics", which is provided by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Each time one of our pages containing LinkedIn functions is accessed, a connection to LinkedIn servers is established. LinkedIn is informed that you have visited our web pages with your IP address. If you click the "Recommend Button" of LinkedIn and are logged into your account at LinkedIn, it is possible for LinkedIn to assign your visit to our website to you and your user account. With the help of LinkedIn Analytics, it is also possible to evaluate our profiles on LinkedIn (e.g. how often downloads of registrations have taken place).

You can find more information about the tool, the purpose of the processing and the provider's privacy policy at the following links:

https://www.linkedin.com/legal/privacy-policy?
https://www.linkedin.com/legal/cookie-policy

You can prevent the storage of cookies used with this tool by setting your browser accordingly, by deactivating the execution of Java Script in your browser or by installing a tool such as 'NoScript' (see above).

Notices and opt-out options: Advertising tracking tools

In the following, you will learn how you can prevent the use of the tracking technologies we use with the purpose of advertising and thus object to the data processing:

Explanation of the tool, how it works and privacy noticePossibility to object to the data processing (opt-out)

LinkedIn Widgets

We currently use the social media plugin from LinkedIn. This means that when you visit our site, no personal data is initially passed on to the providers of this plugin. You can recognize the provider of the plugin by the marking on the grayed-out box by means of the initial letter. When you activate a plugin, the plugin provider receives the information that you have accessed the corresponding subpage of our online offer. This occurs regardless of whether you have an account with this plugin provider and are logged in there. If you are logged in to the plugin provider, this data is directly assigned to your account. If you click the activated button and, for example, link to the page, the plugin provider also saves this information in your user account and shares this publicly with your contacts.

You can find more information about the application and data protection under the following links:

https://www.linkedin.com/legal/privacy-policy
https://www.linkedin.com/legal/privacy-policy#info-collected
https://www.linkedin.com/legal/cookie-policy?trk=hb_ft_cookie
https://www.linkedin.com/legal/sas-terms?
Privacy Shield Certification

You can prevent the storage of cookies used with this tool by setting your browser accordingly, by deactivating the execution of Java Script in your browser or by installing a tool such as 'NoScript' (see above).

If you do not want the assignment with your profile at the plug-in provider, you must log out before activating the button.

XING

This page uses plugins of the social network "XING", which is operated by XING AG, Gänsemarkt 43, 20354 Hamburg. When you access this website, a connection is briefly established via your browser to servers of XING SE ("XING"), with which the "XING Share Button" functions (in particular the calculation/display of the counter value) are provided. XING does not store any personal data about you when you call up this website. In particular, XING does not store any IP addresses. There is also no evaluation of your usage behavior via the use of cookies in connection with the "XING Share Button".

For the purpose and scope of data collection and the further processing and use of the data by XING, as well as your rights in this regard and setting options for protecting your privacy, please refer to XING's privacy policy:
https://privacy.xing.com/en
https://www.xing.com/app/share?op=data_protection

You can prevent the storage of cookies used with this tool by setting your browser accordingly, by deactivating the execution of Java Script in your browser or by installing a tool such as 'NoScript' (see above).

If you do not want the assignment with your profile at the plug-in provider, you must log out before activating the button.

 

Your rights

You have the right to request confirmation at any time as to whether we process personal data and the right to information about this personal data. In addition, you have the right to rectification, erasure and restriction of data processing as well as the right to object to the processing of personal data at any time or to withdraw consent to data processing at any time or to request data transfer. In addition, you have the right to complain to a supervisory authority in the event of data protection violations.

Internal Reporting Office Whistleblower Protection Act

e-mail: compliance@gob.de (compliance[at]gob[dot]de)