ERP software solution for the wholesale sector

You can manage technical and commercial attributes of items centrally. Variants, Global Item Trade Numbers (GTINs) and freely definable attributes ensure that the descriptions of goods on quotations and orders remain consistent. That way, your staff can find the right product more quickly, and sales and service enquiries will arise less often.

You can control graduated prices, campaign prices and hierarchical discounts centrally in unitop. Your teams can see what items are included in a quotation and how discounts affect the margin, at any time. That way, they can make reliable decisions – such as in the case of price tables for cardboard products or containers for cleaning products. You can also calculate prices individually for a sales document, based on the current cost prices of components and other factors in distribution, warehouse or production.

Long-running orders can now be scheduled, and you will have an overview of minimum quantities, call-off dates and delivery weeks at all times. Partial deliveries and block and call-off logics mean fewer scheduling risks. This makes customer reconciliation easier, as in the case of seasonal ranges or multi-branch projects. At any given time, you can see an overview of quantities already called off and remaining quantities from both block and call-off orders.

Stocks at each warehouse location, variants and reservations are clearly displayed. Realistic delivery dates are calculated as soon as the order is created. Based on the proposed delivery date, orders for delivery can be converted into a goods outward transaction – by warehouse management, for example. To guarantee that orders are processed promptly, you can automate order approval and the creation of a goods outward transaction for a specific distribution channel.

Planning worksheets calculate what restocking is needed at any given time, taking needs and current stocks into account. Detailed information on current stocks and documents (purchasing and sales), balance, scopes, minimum order quantities and order values and planning parameters helps you verify restocking decisions correctly.

On receiving a customer order, you can use unitop to trigger an order to the supplier and the goods will go directly to your customer, without intermediate storage. Status, documents and despatch information are linked from start to finish and invoices are correctly assigned. Partial deliveries and non-standard senders’ addresses can be displayed in the system.

With the WMS add-on, WMS, MDC and VAS (Value-Added Services) are available. Your teams can take care of commissioning and packing on the go; the warehouse management system (WMS) controls routings and storage locations. Additional services such as repacking or customer-specific labelling are saved in the form of individual process steps.

You can choose to use our universal framework of carriers for urgent, time-critical deliveries to connect the despatch platform of your choice. Labels for your carrier, such as DHL, DPD, UPS or GLS, can be generated directly from unitop via the multicarrier connector. Despatch data are transmitted and tracking IDs are reported back. Using cloud-based printing, you can print directly at the packing location without switching applications. Your processes will remain stable, even when handling high volumes.

In unitop, you can manage stocks at the customer’s premises or in-branch as if in your own warehouse – thanks to clear rules concerning ownership and billing. Order entry and goods outward to replenish consignment stocks are carried out in the normal way. Withdrawals are recorded and billed on a periodic basis; minimum stocks and restocking suggestions ensure availability. The quantities are transmitted to the channel-specific availability display.

From acceptance and testing to deciding whether to readmit the item to the warehouse, replace it or issue a credit note: in unitop, you have full control of returns. Your documents, images and test records are in the DMS. This reduces your processing times, and customer service and bookkeeping can carry out their tasks based on clear status information each time.

Imports are always in view from the time of the order through to goods inward. Containers, stocks that are in transit and estimated times of departure and arrival (ETD/ETA) are visible in one place; costs are assigned per container and included in the final costing. You can monitor status and arrivals in real time and you can enter incoming quantities and costs directly at goods inward.

In unitop, the customer bonus, refunds and commission rates for sales representatives are rules-based (such as annual bonuses determined by turnover levels). Periodic billing is transparent and auditable. Partners and sales and distribution receive documents that are easy to follow, making reconciliation easier.

You can use the integrated AI basics add-on for purposes such as automatically analysing incoming emails. The solution recognises the type of message (such as a call-off, despatch advice or complaint) and will suggest follow-on actions or propose wordings for outgoing communications – such as changes to master data, service cases or new quotations and orders. All campaigns, documents and incoming and outgoing communications are logged within the event and incident management system. That way, your team can allocate incoming mail more rapidly and process it directly in unitop, without changing applications. Billing takes place according to use.