AI assistants

AI assistants help your employees find information more quickly, structure content more effectively, analyse data and receive suggestions for specific tasks. They don’t work independently on entire processes, but provide targeted support in existing applications and processes. Here is how they differ from AI agents: whilst agents support tasks being carried out across multiple steps or can initiate tasks themselves, AI assistants mostly stand by your side at specific points in the working process, in applications such as Microsoft 365, Business Central or unitop. We help you deploy suitable AI assistants, implement them in a way that makes sense and safely integrate them into your Microsoft and unitop landscape.

Many everyday tasks begin with the same questions: Where can I find the right information? How can I summarise large volumes of information? Which data are relevant? How can I produce a text, an evaluation or a response more rapidly? These are precisely the things that AI assistants can help you with. They can help you carry out research and analyses, and formulate and prepare individual steps of a process. Your employees will continue to play an active part in this – they set the task, evaluate the result and decide what parts of it are ultimately used. This results in a practically based way of utilising AI that reduces the workload of your teams and is on hand to help them with minimal preparation required.

AI assistants help your teams carry out individual tasks. They respond to input from users, provide suggestions, summarise information or help analyse data. Typical examples of AI assistants are Microsoft Copilot in Microsoft 365 or Copilot in Business Central. AI agents, on the other hand, are more suited to carrying out multi-step processes and procedures. They can evaluate information, determine the next steps and by carrying out associated actions, can prepare, initiate or perform tasks as well. With all aspects of your ERP system, unitop BC agents within Business Central and unitop 365 agents based on Microsoft Copilot Studio can be used across platforms to help perform processes and prepare or initiate defined procedures.

Applying both approaches can be a sensible move. A crucial factor is whether you are looking to simplify steps within a process or want to use AI to monitor processes more actively.

Want to find out which AI assistants are suitable for your Microsoft and unitop landscape?

We will help you deploy them, activate them and use them dependably.

An AI assistant is an AI function that helps your employees perform individual tasks. It can answer questions, summarise information, prepare content, analyse data or provide suggestions. Users initiate the task, check the result and decide how it is going to be used.

AI assistants help perform individual steps in a process or procedure. AI agents are more suited to carrying out multi-step processes and procedures and can evaluate information, determine the next steps and prepare or initiate defined actions. For many organisations, both levels make sense: AI assistants make everyday working tasks easier and AI agents help carry out more complex processes.

We help you deploy Microsoft Copilot in Microsoft 365 and use it dependably. We can also activate suitable functions of Copilot in Business Central. For unitop, Copilot in Business Central is especially relevant, because unitop is based upon Microsoft Dynamics 365 Business Central.

Using an AI assistant makes sense whenever your teams would like to perform tasks more easily, more rapidly or in a more structured way. Typical areas of use include research, analysis, summarising, compiling texts, compiling data or providing direct assistance within existing applications.